About Our Practice
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The friendly, caring staff of Richmond Smile Center.
“7 Reasons You’ll Like Our Office”
1. Friendliness
You’ll enjoy an atmosphere of lighthearted and friendly communication. No one likes to be around a grump, so we ask all grumps to stay away. Each team member was chosen for his or her professional and people skills. Many patients have asked, “Are you always this friendly?” Yes, we are. Why? Because it is the atmosphere we’d want for ourselves. And honestly, it is more fun that way for everyone.
“My daughter had a happy experience today with her checkup. I’ve never seen her giggle like that at the dentist. She can’t wait to come back.”
– P.R.
2. Gentleness
Let’s face it, dental work is difficult for many people. If you or one of your family members fall into this category, expect relief at our center. You’ll receive care tailored to your individual needs, designed so you may experience a feeling of security and greater relaxation at all your appointments. We even have body-contouring dental chairs. (They are very comfortable.) Ask about our “Pamper You Service”- you’ll enjoy special touches and amenities. (Yes, even at a dental office!)
“The doctor and staff have done an excellent job to ensure I felt no pain and explained every step throughout the procedure to make me feel relaxed and comfortable.”
– E.U.
3. Competence and Skill
We take our profession seriously and are passionate about delivering high quality care that lasts, looks great and feels good. Our doctors and staff continue to train to deliver an ever-improving quality of care. You can count on 80+ years of combined experience to give you proven results. That is our promise to you.
“My experience here has been the best ever! Your professionalism shines through.”
- G.M.
4. Your Time
We respect your time. We make every effort to see you promptly at your appointment time and complete your treatment quickly and in as few visits as possible. We promise to take the time to listen to your concerns and answer your questions. We pledge to take the time to inform you of your diagnosis and any needed treatment and why you need it.
“The doctor exemplifies the philosophy of friendly, gentle dentistry. I came in yesterday terrified, and very embarrassed about the state of my very neglected teeth. By the time I left I was looking forward to my next appointment.”
– J.H.
5. Impeccable Advanced Care At One Location
In addition to routine services, we specialize in cosmetic, rehabilitative and implant dentistry. Dr. Martin has been placing and restoring dental implants since 1983. If you have a challenging situation, let us apply our advanced techniques to repair or restore your mouth! Our single location means you don’t have to go all over town to see a multitude of doctors to get something done. (We will refer you, if necessary, but almost all work is done in our center.) Let us make your smile a real asset.
“You are clearly dedicated to providing state-of-the-art service. That is a rare and wonderful thing – and it makes visiting the dentist office a pleasure. To anyone looking for dentistry the way it ought to be done, I recommend you highly.”
– C.B.
6. Friendly, Gentle Dentistry
Good dentistry is more than excellent clinical skills and state-of-the-art equipment. Establishing lasting relationships with our patients based upon mutual trust and open communication is an important factor. All of our staff are highly qualified in their fields: dentist, assistant, hygienist and clerical support. They are all completely dedicated to caring for patients with the highest quality service. The result is an atmosphere of friendly competence where you can get the sort of care you need to keep your teeth healthy for life.
“I couldn’t be more pleased with the doctors and their staff. They do excellent work and go out of their way to put you at ease. If there is such a thing as enjoying a dental appointment, you will do it here.”
- P.M.
7. Satisfaction
We are committed to providing you with the kind of service we’d want for ourselves. We have spent tens of thousands of hours working to create an office that delivers what it promises. Your satisfaction is our goal.
“Thanks to the doctor, my mouth looks and feels healthier than it has for years.”
- C.B.
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